The Vella Process

From brief to delivery —
five clear steps.

No factory jargon, no chasing updates. Vella handles sourcing, sampling, QC and shipment consolidation so you can focus on your brand.

Step by Step

How we source your packaging.

01

Share your brief

Tell us the product category, target look, volume range, sustainability requirements and timeline. A one-page brief or a quick email is enough to start. We respond within 24 hours.

02

We shortlist factories & formats

Vella matches your brief against our vetted factory network and presents 2–3 format and supplier options with comparative pricing, lead times and MOQs. No guesswork, no generic catalogs.

03

Sampling & iteration

We order samples from shortlisted factories, brief the decoration team on your colour and logo, and ship samples directly to you. Feedback rounds are managed by Vella — you don't deal with the factory directly.

04

Production & QC

Once you approve the golden sample, we manage production scheduling, inline inspection and pre-shipment QC against your spec. Any non-conformance is caught and resolved before goods leave the factory.

05

Consolidation & delivery

Orders from multiple factories are consolidated into a single shipment. We handle freight booking, export documentation and tracking. Your packaging arrives ready to fill.

Why It Works

One relationship for
your whole range.

Running a multi-format beauty range typically means managing 4–6 factory relationships, each with its own MOQ, QC standard and lead time. Vella consolidates that into a single partner relationship — without locking you into one factory's limited catalog.

🎯
Specialist factories
Your airless bottle goes to an airless specialist. Your lip packaging to a colour cosmetics expert. Best-fit, every time.
📦
Single shipment
Multi-factory orders arrive in one consolidated shipment, cutting freight costs and customs complexity.
✅
QC built in
Pre-shipment inspection is standard, not an add-on. We catch problems before they become your problem.
💬
English-first comms
You communicate in English with Vella. We handle the factory side in Mandarin. No lost-in-translation moments.
Honest Answers

Common questions, straight answers.

Is Vella a factory or a sourcing agent?
Vella is a sourcing and solutions partner, not a factory. We work with a curated network of vetted Chinese partner factories. This means each format goes to the specialist that's best at it — not the one factory that's available. We're honest about this because it's actually a stronger model than a single factory trying to do everything.
What is the minimum order quantity (MOQ)?
MOQ varies by format, material and decoration level. We specifically work with factories that offer low MOQs suited to indie and emerging brands. Contact us with your format and quantity target and we'll tell you what's achievable — most formats start from 500–2,000 units.
How long does sampling take?
Standard sampling (existing mould, new decoration) is typically 2–4 weeks from brief sign-off to sample receipt. For custom tooling — a new mould — allow 4–6 weeks for the first sample, then 1–2 weeks per revision round.
Do you handle QC and inspection?
Yes. Pre-shipment QC is included in every order. We inspect against your approved golden sample before goods leave the factory. If we find non-conformance, we resolve it with the factory — you don't have to chase anyone.
Can Vella source packaging for a full range at once?
Yes — and this is where Vella adds the most value. If your launch needs airless bottles, dropper bottles and lip packaging, we coordinate all three in parallel, consolidate into a single shipment and give you one point of contact throughout.
Does Vella do formulation as well as packaging?
Packaging is our core focus. However, through our 20-year manufacturing group, we can introduce you to formulation partners for cleanser, serum and treatment formulas if needed. Ask us and we'll see what we can arrange.
Start Now

Ready to brief us?

Tell us your format, quantity and timeline. We'll respond within 24 hours with options and indicative pricing.

Reply within 24h · NDA on request · need to attach a file? Use the full form →